Our mission is to help reduce the plastic waste clogging earth by replacing the use of plastic bags with reusable, sustainable biodegradable cloth bags made from natural fibres like cotton and Jute and processed without the use of harsh, harmful toxic chemicals.

Zuci Earth is based in Chester, NJ. All our products are manufactured at our factory in Pondicherry, India.

All our operations are in house right from creating the design to printing and stitching. This helps us offer a high quality product at a low price.

Yes, the lighter fabrics like calico can take smaller prints whereas denser fabrics like canvas and jute require larger prints.

Yes, upto a 100 washes for the fabric, though the print will fade after a while.

Cold machine wash and dry on low heat.

Price is determined by a number of factors – fabric of the bag, number of colors in the design and quantity in the order.

For images and logo files, please upload 300 dpi or larger in these formats: png, psd, esp or ai.

We use full color CMYK for printing. If you provide RGB, that will be converted to CMYK during artwork.

No! We will keep a record of your artwork for easy reodering.

Yes, you can, we will charge a set up fee for sampling.

Our standard production time is usually 3 weeks from the approval of the artwork. Though during covid times, there can be a delay in production.

Please click here to head to our start your design page to create your account and begin your order.

If you want to cancel an order just placed, please reach out to us at hello@zuciearth.com with your order details. Post proof approval cancellations however will incur a change fee of $25.

All artwork and order specification should be completed before you approve the proof for the order. If a change or cancellation is requested after approval, we will be able to stop the order from production upon immediate notification. However, that will incur a change/cancellation fee of $25.

Cancelled orders will be refunded in 14 days.

Please note:

Any defects or complaints about goods delivered including claims to reject the goods must be given in writing and received by the seller within 14 days from the date of delivery. Liability is excluded for complaints received after this period.

We cannot offer refund or replacement if the final product matches the approved artwork.

Replacement is offered only if there is a mistake in the final product with respect to the content of the artwork.

Refund is offered only if the final product has a variation in the size and positioning of the artwork.

Yes, we do custom design for any quality of fabric and bag style that you need! Tell us what you have in mind via our Custom request page.

Our minimum is 500 pieces for calico and canvas bags and 200 pieces for jute bags.

We do not offer color matching at this time and cannot guarantee consistency of color of repeat orders or between website display and print on fabric. We print using CMYK inks and if RGB coordinates are provided, they will be converted to CMYK.

Yes!

Yes, the higher the quantity of your order, the lower the price. Contact us with your design and your bulk order here.

Yes, you will receive an email notification when your order ships.

Please provide a street address while placing your order.

Sorry, not at the moment.

Please contact us at hello@zuciearth.com to check if the combined orders reach the minimum weight requirement for freight shipping.

Please contact us to change the shipping method of your order as soon as you know its needed as its important to make this change before the order ships.

For orders upto 500 pieces, a parcel ground service like UPS will be used. For orders larger than 500 pieces, a freight service will be used.